BSB50120 Diploma of Business (Operations)

CRICOS Course Code 106337E

Course Overview


This qualification provides skills and knowledge required to perform effective management in a workplace. This program will develop skill base and knowledge and awareness of management practice. Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.

Entry Requirements

  • Be 18 years old or over.
  • Students who intend to enrol in this course must prove their satisfactory completion of Australian Year 12 or international equivalent, or a minimum 2 years industry experience in related fields.
  • Students must have good communication skills. Candidates whose English is not their first language are required to prove their English language skills which is equivalent to an upper- intermediate Level (IELTS 5.5).

Course Structure

Duration: 80 Weeks tuition plus 24 weeks term breaks.

Please refer to the course description on

Core Units
BSBCRT511 Develop critical thinking in others
BSBFIN501 Manage budgets and financial plans
BSBOPS501 Manage business resources
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBXCM501 Lead communication in the workplace


Elective Units
BSBHRM526 Manage payroll
BSBOPS502 Manage business operational plans
BSBOPS503 Develop administrative systems
BSBOPS504 Manage business risk
BSBWHS521 Ensure a safe workplace for a work area
BSBLDR522 Manage people performance
BSBTWK502 Manage team effectiveness


After completing the BSB50120 Diploma of Business (Operations), students may articulate into further study of an Advanced Diploma of Business offered by any RTO, or they may have opportunities to continue their studies in Bachelor Degree programs offered by Higher Education providers.

Job Outcome

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Manager
  • Team Leader
  • Project Leader

Delivery and Assessments

This program BSB50120 Diploma of Business (Operations) is delivered in a classroom-based environment with face to face delivery. The mode of training is highly practical with a combination of practical projects and tasks with a simulated workplace, tutorials, and group activities.